Fenno Road takes its responsibilities related to data protection seriously. Therefore, it processes and stores personal data carefully. In the processing of your personal data, we respect your right to privacy and process the data in accordance with applicable data protection laws, including the EU’s General Data Protection Regulation (GDPR).
1. Data controller
Fenno Road Oy
00980 HELSINKI, FINLAND
Business ID 2581102-9
Tel. +358 29 170 3880
asiakaspalvelu (at) fennoroad.fi
2. Contact person in matters related to the register
Contact requests and queries: asiakaspalvelu (at) fennoroad.fi
Contact person: Niko Hiukka
3. Register name
Fenno Road Oy’s online service register
4. Purpose of the register
The register is used for communications with customers and the management and development of customer relationships.
5. Register’s data content
The register may contain the following information on the customer:
• First name and last name
• Phone number
• Email address
• Business ID
• Message written by the data subject
• Content of communications, including any attached files
Personal data is only stored until it is no longer required for the fulfilment of the processing purpose. Personal data is not used for automated decision-making.
In addition, we use the Google Analytics service and cookies related to it. These are used for analyses related to the use of our website, visitor numbers to our website, visits on each page and the route to our website. This information is not linked to the user’s identifying information or identity.
Users may disable cookies on the browser, if their wish to do so. In this case, we cannot guarantee that all features on our website function properly.
6. Regular disclosure or transfer of data outside the EU or EEA
Data is not disclosed to external parties or parties outside the EU or EEA region.
7. Principles of data protection
Any hard copies are stored in a locked space. Digital data is protected with firewalls and passwords and by other technical means. Data in the register is kept confidential and access to it is limited to Fenno Road Oy’s employees, primarily the sales and customer service personnel, and employees responsible for system maintenance.
We require all the IT service providers we use to operate in line with the principles of confidentiality and data security and to comply with the provisions of the Personal Data Act.
8. Right to inspect data and request rectification
Pursuant to the Personal Data Act, data subjects have the right to request the rectification, deletion or completion of register data that is erroneous, unnecessary, incomplete or outdated in terms of the purpose of the data processing by contacting the person responsible for register matters specified in section 2 unless these measures are prevented by other provisions of law. In addition, data subjects have the right to request the deletion of register data pertaining to them (“the right to be forgotten”).