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Fenno Road takes its responsibilities related to data protection seriously. Therefore, it processes and stores personal data carefully. In the processing of your personal data, we respect your right to privacy and process the data in accordance with applicable data protection laws, including the EU’s General Data Protection Regulation (GDPR).

This privacy policy pertains to Fenno Road Oy’s website and data collected on its users (use, disclosure and storage).

1. Data controller

Fenno Road Oy

Komentosilta 1


Business ID 2581102-9

Tel. +358 29 170 3880

asiakaspalvelu (at)

2. Contact person in matters related to the register

Contact requests and queries: asiakaspalvelu (at)

Contact person: Niko Hiukka

3. Register name

Fenno Road Oy’s online service register

4. Purpose of the register

The register is used for communications with customers and the management and development of customer relationships.

5. Register’s data content

The register may contain the following information on the customer:

First name and last name

Phone number

Email address


Business ID

Message written by the data subject

Content of communications, including any attached files

Personal data is only stored until it is no longer required for the fulfilment of the processing purpose. Personal data is not used for automated decision-making.

In addition, we use the Google Analytics service and cookies related to it. These are used for analyses related to the use of our website, visitor numbers to our website, visits on each page and the route to our website. This information is not linked to the user’s identifying information or identity.

Users may disable cookies on the browser, if their wish to do so. In this case, we cannot guarantee that all features on our website function properly.

6. Regular disclosure or transfer of data outside the EU or EEA

Data is not disclosed to external parties or parties outside the EU or EEA region.

7. Principles of data protection

Any hard copies are stored in a locked space. Digital data is protected with firewalls and passwords and by other technical means. Data in the register is kept confidential and access to it is limited to Fenno Road Oy’s employees, primarily the sales and customer service personnel, and employees responsible for system maintenance.

We require all the IT service providers we use to operate in line with the principles of confidentiality and data security and to comply with the provisions of the Personal Data Act.

8. Right to inspect data and request rectification

Pursuant to the Personal Data Act, data subjects have the right to request the rectification, deletion or completion of register data that is erroneous, unnecessary, incomplete or outdated in terms of the purpose of the data processing by contacting the person responsible for register matters specified in section 2 unless these measures are prevented by other provisions of law. In addition, data subjects have the right to request the deletion of register data pertaining to them (“the right to be forgotten”).

9. Changes to the privacy policy

Data subjects have the right to inspect data pertaining to them that is stored in the register and to receive copies of the data. Fenno Road Oy reserves the right to change its privacy policy in connection with the development of its operations, for example. Changes to the privacy policy may also be required by changes to legislation.